Frequently Asked Questions

Click on any of the questions below to jump to the answer

• How do you recognize a competent bio-recovery company?
• What questions should be asked to help in selecting a bio-recovery company?
• Can I have an employee of my business clean the scene?
• Who pays for bio-recovery services?
• Is the use of a professional crime scene clean-up company mandatory by law when the scene is a private home?
• Why should a professional bio-recovery company be called to do the clean-up?   Why not just do it myself or call a janitorial service?
• Why call Bio-Clean of New Jersey?
• What are your Qualifications?
• Can I work for Bio-Clean of New Jersey?

Q: How do you recognize a competent bio-recovery company?

A: As in any profession, quality varies.  A competent bio-recovery service will operate vehicles that are designed for the job.  Its technicians will be professional in attitude and appearance.  These technicians will be sensitive to the nature of each scene and the people around them.  They will work closely with the property managers to reduce the emotional stress related to the scene, discourage publicity, and be helpful in assuming as much of the role of dealing with the insurance company as possible.  A competent company will be knowledgeable of disease, pathogens, sanitizers, disinfectants, sterilants, deordorants, techniques, devices, and regulations to help them to successfully deal with each unique situation.  Using special equipment, chemicals, and protective suits, these specialists isolate, clean, disinfect each surface, and decontaminate properly.  Upon completion, the collected waste is properly contained, labeled, and transported for appropriate disposal at a medical waste-handling facility.

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Q: What questions should be asked to help in selecting a bio-recovery company?

A:

• How long have they been in business?
• Will they work with the property owner's insurance?
• Will they handle all the insurance paperwork for the property owner?
• Are they insured?
• Can they provide documents proving destruction of any  bio-hazardous waste that has been generated?
• Can they provide the name and registration number of  their medical waste disposal facility?
• Can they provide references? 
• Are they members of ABRA? (American Bio-Recovery Association)

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Q: Can I have an employee of my business clean the scene?

A: Federal Regulation 29cfr1910.1030 states that no employee can be placed in a position to be exposed to blood spills without first:

• Receiving bloodborne pathogen training.
• Having a written bloodborne pathogen exposure control plan.
• Having been provided with personal protective equipment.
• Having been offered a Hepatitis B vaccine and exposure evaluation and follow-up.
• Being provided with a method to remove and properly store the bio-hazardous waste in a properly marked container for disposal at an approved site. (In New Jersey you must have an Environmental Protection Agency waste generator/transporter certification number.)

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Q: Who pays for bio-recovery services?

A: In most cases home, business, or auto insurance will pay for bio-recovery services.  Ultimately, the property owner is responsible for the cost of the service. (We bill the insurance company directly for you.)

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Q: Is the use of a professional crime scene clean-up company mandatory by law when the scene is a private home?

A: It is not mandatory in all states, but it is recommended.  By using a professional crime scene clean-up company such as Bio-Clean, the likelyhood of adding further trauma to the victim or family with the task of cleaning up the aftermath is eliminated.   Infectious pathogens and odor causing bacteria are removed under strict guidance of the Centers for Disease Control (CDC) and OSHA.

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Q: Why should a professional bio-recovery company be called to do the clean-up?   Why not just do it myself or call a janitorial service?

A: Most mop and bucket cleaning services personnel are not trained or equipped to handle bio-hazardous wastes such as blood or bodily fluids.   Also, the possibility that other hazardous materials may be encountered during the clean-up process is possible.  Removal of bio-hazardous waste is dangerous.  Without being able to determine which spill is infected with disease, extraordinary precautions must be taken.  If a company is not properly equipped with special training, precautions, equipment and protective suits, an individual or employee could pick up a contaminant of disease or chemical hazards, and unknowingly spread it to his ir her family.

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Q: Why call Bio-Clean?

A: We are trained and equipped in removal and disposal of hazardous waste.   We are medically trained and proficient in infectious waste handling and decontamination procedures that are effective against dangerous pathogenic diseases including HIV-1 (associated with AIDS) and Hepatitis-B Virus (HBA).  We specialize in trauma and crime scene abatement, cases of accidents, natural deaths, and animal bio-hazard remediation.

Q: What are your Qualifications?

A:
- Accredited members of the American Bio-Recovery Association

- Incident Command Trained – Level 3 (NJ Department of Law & Public Safety)

- Hazardous Waste Operations 7 Emergency Response Certification

- Certified Emergency Crime Scene Responders

- Technicians Certified by the American Bio-Recovery Association

- Certified Mold Restoration Technicians

- Center for Disease Control (CDC) Bloodborne Pathogen Certified

- New Jersey C.D.L. Hazardous Materials Endorsement

- Registered With the NJDEP (NJ Department of Law & Public Safety)

- IICRC Water Damage Restoration Certified

- IICRC Fire and Smoke Restoration Certified

- IICRC Odor Control Certified.

- C.A.M.M.P. (Colorado Association of Mold & Meth Professionals) Certified

- All Technicians Trained in Bloodborne Pathogens and Have a Working Knowledge of OSHA Standards

- All Waste Disposed With a NJ State Registered Medical Waste Transporter

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Q: Can I work for Bio-Clean of New Jersey?

A: We are not currently hiring at this time, but check this site and www.biocleanblog.com for future employment information.

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